Privacy Policy

Cucina Bella S.r.l. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and services related to kitchen manufacturing and design. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Information We Collect
We collect personal data that you provide directly when interacting with our site, including but not limited to your name, contact details, address, and any information related to your inquiries or orders. Additionally, we may collect technical information automatically, such as IP addresses, browser type, device information, and usage data to improve user experience.

Use of Your Information
Your personal data is processed for the following purposes:
- To provide and manage our services including custom kitchen cabinetry production, remodeling consultation, and other related offerings;
- To communicate with you regarding your orders, inquiries, and requests;
- To improve our website, products, and services;
- To comply with legal obligations and enforce our terms and conditions;
- To send you marketing communications only if you have given explicit consent.

Legal Basis for Processing
We rely on your consent, the necessity to perform a contract, legitimate interests, or compliance with legal obligations as the lawful bases for processing your personal data. Where you have provided consent, you have the right to withdraw it at any time.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers and partners who assist in delivering our services, such as logistics, payment processors, and IT maintenance, under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and property.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. When data is no longer needed, it will be securely deleted or anonymized.

Your Rights
Under applicable data protection laws, including the GDPR, you have the following rights:
- The right to access and obtain a copy of your personal data;
- The right to correct inaccurate or incomplete data;
- The right to request erasure of your personal data under certain circumstances;
- The right to restrict or object to processing;
- The right to data portability;
- The right to withdraw consent at any time if processing is based on consent;
- The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at our physical address provided below.

Cookies and Tracking Technologies
Our site may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the site.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet is completely secure.

International Data Transfers
Where applicable, personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child unlawfully, please contact us.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our platform, and we encourage you to review the policy regularly.

Contact Information
For any questions, requests, or to exercise your data protection rights, you may contact us at: 

Cucina Bella S.r.l.
58 Via Ludovico Ariosto, 3rd Floor
Milan, Lombardy, 20145
Italy

We are dedicated to protecting your privacy and ensuring a secure and transparent user experience when using our services.